By Sharon Scott Wilson
We posted these tips last year and think they are applicable now. Here’s what we said then:
It’s easier to catch a scampering mouse than to stay current with Google’s mercurial algorithm. Plus, experts say a goldfish has a greater attention span than a human in today’s online environment. That means you have less than eight seconds to make an impact! But does this make marketers in the resort industry give up on online marketing? No way! Your attempts may not be as trumpeted (pardon the pun) as often as those from the Tweeter-in-Chief, but here are a few tactics to help you enhance your game:
People respond emotionally, which means you still need to follow the strictures of the human psyche. This is where even a small company can get ahead if you just use your noggin:
- Your blogs, your collateral, and your social media will be most effective when you tell a story featuring people. Touch them! Reach them on that emotional level.
- Your business is NOT a commodity; it’s unique and special. Make your customer feel that. Let them know they are part of an inner circle; they belong.
- Dramatic comes from the root word, “drama,” after all. So, build some in. Use rituals, symbols and events whenever possible. Ask your typical realtor. They will tell you that the words “Grand Opening” or “Super Sales Event” draws a crowd, even though the prices and offerings are the same on a non-event day.
- Being different is better than being better (unless you get weird). Why, one might ask, does the rather ordinary squirrel picture labeled “cute and friendly” get 158 ‘likes’ while the squirrel brutally taking down a stuffed animal and ripping it to shreds gets 1,000? I rest my case.
Weaponize your website
Blog! Analysts who track Google’s algorithm processes say that blogging – optimally with 1500-word-or-greater posts, complemented by a mélange of social media interaction, all with the intent of driving traffic to your website, will rule in 2018.
Install landing pages. (Check out www.instapage.com or www.hubspot.com for the latest on these.) Create a calendar for when you will blog, post to social media, and buy pay-per-click (PPC) ads. (By the way, explore PPC. It is instant SEO [Search Engine Optimization] bait.) As for the site itself, the most valuable real estate is the left-hand side. Get viewers to your call to action with a solid landing page. Hold in mind, viewers read websites in the shape of an “F.” (Who knew?)
As far as what to include in your blogging and socializing, the number one rule is to pay careful attention to writing attention-grabbing headlines in your blog and social media posts. The best headlines create surprise, ask a question or create curiosity. Use your keywords in headlines and the text whenever possible.
Use pictures everywhere. Pictures and videos with people telling their own stories, your story…any story…are what’s hot these days. These are tools to make your stories come alive and help prospects see themselves as part of your world.
Free online marketing advice
There are a number of free or low-cost software systems to help schedule, manage and track posts, including buffer.com, zoho.com, hootsuite.com, and postplanner.com.
You can find free guidance for social media best practices from sites such as salesforce.com, mashable.com and guykawasaki.com. At least for now in 2018, you’ll need a presence on Facebook, Twitter, Instagram, Pinterest and perhaps to LinkedIn and Google+.
If you’re delving into online marketing for the first time, rest assured, Rome wasn’t built in a day. Take it a step at a time, give yourself a pat on the back, and remind yourself occasionally about how far you’ve come.